As the people of Cockermouth reel from the flooding of “biblical” proportions which has hit their community, gales blow and rain pours in other parts of Britain. Meanwhile insurance companies are pulling out all the stops to ensure that clients are given every assistance in making a claim and coping with the fallout.
Direct Line for instance has Property Insurance Advisors on site in many locations this weekend to help those affected. They will be giving advice and authorising repairs and alternative accommodation. Extra staff have also been called in to work in call centres, although even with the increased workforce it was expected that callers would have to wait to be attended to, in view of the numbers of homeowners affected by the dreadful conditions.
Meanwhile Mark Christopher of MORE TH>N advised clients to minimise the stress caused by this natural disaster by making the most of the professional expertise offered by their highly trained staff.
Halifax Home Insurance had earlier issued advice to policy holders to attempt as far as possible to minimise damage to property by taking preventative measures.
The Environment Agency’s website offers extensive advice on what to do in case of a flood: everything from finding out whether you live in an area which is at risk, how to be prepared and how to make a flood plan, how to sign up for flood warnings (either by means of phone, e-mail, SMS text, fax or pager), staying safe if it does flood and what to do in the aftermath.
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